Cancellation & Refund Policy

PS GLOBAL SERIES, LLC operates strictly as a B2B service provider, purchasing agent and trade liaison. The Company does not sell physical products, does not operate an online store, does not take title to merchandise, and does not process consumer transactions. This Cancellation & Refund Policy clarifies how our professional service fees are handled and how returns of physical goods are routed through the original suppliers.

Service and consulting fees are non-refundable once the engagement has commenced. This includes retainer fees, hourly consulting fees, intermediation commissions and any other fees agreed in the Statement of Work. Because these fees compensate the time, expertise and dedicated analytical resources allocated to the Client's engagement from the moment work begins, they are not refundable in part or in whole after such commencement.

For physical merchandise, returns and replacements are governed strictly by the policies of the original U.S. suppliers. PS GLOBAL SERIES, LLC acts solely as an intermediary in the management of the claim and is not responsible for the supplier's return acceptance, refund timing or restocking conditions. We will, upon written request, coordinate the Client's claim with the relevant supplier under their published return policy.

The Client may terminate the request for future services at any time by sending an email to info@psglobalseries.com. In the event of cancellation, only the intermediation services rendered up to the notification date will be billed. Amounts already paid for work in progress or delivered remain non-refundable per the clause above.

All deliverables produced by PS GLOBAL SERIES, LLC (proposals, supplier shortlists, negotiation memos, sourcing roadmaps and trade-liaison reports) are delivered electronically to the corporate email address designated by the Client, or through the secure channel agreed in the Statement of Work.

• PS GLOBAL SERIES, LLC does not perform physical shipments of inventory.
• No products, samples, materials or inventory are handled or transported by the Company.
• The delivery window for each deliverable is specified in the signed Statement of Work.

Before initiating any dispute with your payment processor or financial institution, please contact us first at info@psglobalseries.com with the relevant documentation. We will acknowledge your communication within two (2) business days and work in good faith to reach a timely resolution under the applicable clauses of our Terms of Service.

For any inquiries regarding cancellation, refunds, returns coordination or electronic delivery, contact PS GLOBAL SERIES, LLC at:

• Email: info@psglobalseries.com
• Phone: +1 (339) 565-8894
• State of Formation: New Mexico, USA (Limited Liability Company).
• Mailing address: 7345 W Sand Lake Rd, Ste 210, Office 7485, Orlando, FL 32819, United States.